Booking Policy
Tours and Experiences
When you book, you pay a 50% deposit together with the 20% gratuity and the 3% processing fee for the whole booking. Your card is saved securely at checkout, and the remaining balance and RI sales tax are charged to that same card automatically 14 days before your experience, so there is nothing more you need to do. If you book less than 14 days ahead, the full balance is due right away. You can cancel up to 14 days before your booking and your deposit, gratuity and processing fee will all be refunded. After that point the deposit and fees are forfeited, and once the balance is paid no part of the booking is refundable. Pickup and drop-off can be anywhere in Newport: your hotel, a restaurant, a shop or venue, or the Fort Adams Visitor Center, which has free parking. Please tell us your Newport pickup point when you book.
Newport Polo
When you book, you pay a 50% deposit together with the 20% gratuity and the 3% processing fee for the whole booking. Your card is saved securely at checkout, and the remaining balance and RI sales tax are charged to that same card automatically 14 days before your match day, so there is nothing more you need to do. If you book less than 14 days ahead, the full balance is due right away. You can cancel up to 14 days before your booking and your deposit, gratuity and processing fee will all be refunded. After that point the deposit and fees are forfeited, and once the balance is paid no part of the booking is refundable. Polo admission tickets are not included and are sold separately by Newport Polo. There is no pickup for polo: guests meet us at the Newport Polo grounds at Glen Farm in Portsmouth, where your setup will be ready.
Questions about a booking? Email info@elizabethinnewport.com or call 401.314.5942.
